Senior Business Manager Airtel Nigeria


Check out this job from Airtel Nigeria. Senior Business Manager Airtel Nigeria

Applications are invited from suitably qualified candidates for the position of Senior Business Manager

at Airtel Nigeria. 


To plan, monitor and ensure achievement of customer and revenue market share objectives set for state operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion.


Increase Revenue earning customer net additions – Prepaid & Postpaid

Identify and formulate state sales strategies to help Drive gross additions

Supervise health of acquisitions, compliance on activations

Oversee activating connections as per the stipulated turnaround times

Increase Revenue from the State

Meet the Revenue targets for Prepaid and Postpaid in the State

Focus on revenue growth through Data and Smartphone growth

Focus on revenue growth by driving high value customers through MNP & Postpaid & Smartphone customers

Expand Distribution Width & Depth

Identify and formulate state sales strategies to help Drive Distribution across showrooms and Dealer Service Agents

Ensure expansions to align to dimensioned number of Active Easy Charge Outlets

Establish SIM Selling outlets and other categories of retail outlets as a % of Easy Charge outlets

Network Coverage & Quality

Network Optimization

New Sites ROI and deployment

Follow through with ZTOs in delivering cell availability, quality of calls and reduction of outages at sites within state

Deliver Showroom Experience

Identify and formulate Customer Service Delivery Strategies to help improve Customer Satisfaction scores

Ensure provision of standard Infrastructure at state showrooms

Ensure showroom employees are up-skilled in industry training and certifications for the role

Achieve Employee Engagement scores in line with the Engagement target for the State Business area

Continuously motivating the frontline employees through leadership by examples

Implement all action plans that will address hygiene issues etc. from engagement survey


Qualifications & Functional / Technical Skills

Bachelor’s degree in Management or related Social Sciences

Masters in Business Administration would be preferred additional qualification

Relevant Experience

10+ years of varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses.

Relevant experience in Telecom industry is desirable

Other requirements (Behavioural etc.)

Result Orientation

Great problem-solving skills  Good communications skills

Good interpersonal skills

Customer centric

Sound understanding of Sales systems and Process

Creative self-starter

NB: Only shortlisted candidates will be contacted.

Job Summary

Seniority level: Mid-Senior level

Industry: Telecommunications

Employment type: Full-time

Job functions: 


How to Apply 

Interested and qualified applicants should follow this link below to apply: 


Post a Comment


Post a Comment (0)