Digital Solutions Engineer - Digital Infrastructure & Managed Services|Interswitch Jobs

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Interswitch Group is currently recruiting interested and qualified applicants for the position of Digital Solutions Engineer - Digital Infrastructure & Managed Services. in Nigeria. Learn about the job responsibilities, qualifications/eligibility and how to apply. 

Job Purpose

Responsible for the deployment of new/fixes for digital solutions onsite at the banks infrastructure for the mobile business.
Responsibilities

  • Testing - Uses product specifications to design test procedures and standards. 
  • Solutions Analysis - Analyzes specified problems and issues to find the best technical and/or professional solutions.
  • Needs Assessment - Investigate questions relating to existing programs, processes and procedures.
  • Client & Customer Management (External) - Help senior colleagues manage client and customer relationships by using relevant sales or client systems.

Technical Competencies 

  • Independently supports business processes with comprehensive understanding and effective use of standard office equipment and standard software packages, while also providing guidance and training to others.
  • Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.
  • Works with guidance (but not constant supervision) to achieve full compliance with applicable rules and regulations in management and/or operations.
  • Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.
  • Works under guidance (but not constant supervision) to acquire, organize, protect and process data to fulfill business objectives.
  • Finastra Trade and Finance solution
  • Java, Websphere, Weblogic, Tomcat, Oracle, Apache, JBoss

Behavioral Competencies 

  • Holds self and others accountable to meet commitments. For example, operates with a clear sense of responsibility; learns about, and adheres to, most policies, procedures, and work requirements.
  • Takes steps to ensure work is done properly, communicates status, and addresses any errors.
  • Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues.
  • Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
  • Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality.
  • Takes steps to make methods productive andefficient. Promptly and effectively addresses process breakdowns.
  • Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
  • Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
  • Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. 
  • Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.
  • Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.

Education

  • General Education - University (First Degree)
    Experience
  • Managerial Experience - Very Limited (Minimum Experience; 2-4Years)
    Tasks
  • Timely deployment of solutions according to Project plans
  • Timely deployment of solutions according to SLA

Method of Application

Interested and qualified applicants should follow the link below to submit CV and application letter.

Department: Systegra - Digital Infrastructure & Managed Services

Location: Lagos Office   | Permanent, Nigeria

Application Deadline: June 23, 2023

>> CLICK HERE TO APPLY ONLINE

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