Tongston is a pan-African group of companies connecting entrepreneurship and education through finance, media, consulting and training.
Tongston, with special focus on secondary education, partners with educators, parents, students, profit and non-profit enterprises, social influencers, investors and government, whilst leveraging on media, learning and finance, to transform secondary schools into entrepreneurship institutes, secondary teachers to entrepreneurial educators and secondary students to entrepreneurial learners.
We are recruiting to fill the position below:
Job Position: Administration & Management Graduate Officer
Job Location: Abuja (FCT)Employment Type: Full-time
Responsibilities
Entrepreneurial Hub Management:
- Respond
to enquiries from potential clientele.
- Facilitate
and conduct tours, providing consultation on available services and
following up with prospective members.
- Support
the development and publishing of content across social media, tracking
engagement and communicating with members &users via marketing
campaigns.
- Support
new member onboarding and exits.
- Greeting
visitors, signing members and guests in, managing post and carrying out
general admin tasks as a front of house staff member.
- Ensure
day-to-day smooth management and operations of the facilities through
administrative support and overseeing maintenance &repairs.
- Update
and maintain usage records and invoice relevant internal and external
clientele.
- Recommend
new features, services or perks that serve the needs of members and users.
- Support
the development, implementation and roll out of new services in the hub.
- Support
sales and coordination of memberships and user services.
- Support
management of facilities operationsto members’ satisfaction;implement
repairs; maximize uptime and availability of key facilities assets and
inventory.
- Procure
and utilizeappropriate relevant technological applications to manage the
hub, users and membership.
- Support
update and implementation of the relevant operational policies, processes
and procedures.
Travel and Logistics Management:
- Manage
logistics including travel arrangements, hotel and vehicle arrangements
etc. for staff, stakeholders, etc. as may be required.
Correspondence Management and Documentation:
- Filing
and file management (hard copies and electronic).
- Answer
correspondence from different stakeholders’ correspondence with internal
and external stakeholders.
- Book
meetings, agenda development, minutes taking and action points management.
- Maintain
comprehensive stakeholder database.
Asset and Procurement Management:
- Manage
office stock.
- Manage
and evaluate vendors and suppliers.
- Prepare
requisition lists and ordering supplies.
- Prepare
regular reports (e.g. expenses and office budgets) and organize company
records.
- Vendor
sourcing and onboarding.
- Ensure
assets are properly tagged, updated, procured &maintained from time to
time.
Education & Experience
- A
University Degree in English, Business Administration, Marketing and
Sales, Accounting, Business Management or a related field of study.
- Up
to 1-2 years of experience (full-time, part-time or volunteer) in an
administration role with preference for experience in hub/co-working space
management.
- A
strong communication, stakeholder management and/or business development
background is required, with at least 1 year prior experience is
preferred.
- Basic
Knowledge of admin functions (inventory, facilities, procurement,
logistics management).
- Prior
or current experience running a business is a plus.
Skills & Competencies:
- Detail
oriented with strong organizational, planning and time management skills
as well as ability to manage multiple priorities.
- Ability
to work under pressure and meet challenging deadlines regularly.
- Positive,
enthusiastic and able to adapt to fast-changing situations.
- Proficiency
in MS Office applications (Outlook, Word, Excel and PowerPoint).
- Proficiency
in cloud software applications (Skydrive, DropBox, Google Docs, Outlook).
- Strong
relationship management skills.
- Integrity,
confidentiality, discretion, and approachability, in managing hub users.
- Advanced
communication and business writing skills, including ability to deal with
customers – ideally in the hospitality or events industry.
- Confident,
approachable and able to build strong relationships with customers.
- Keen
on taking ownership of problems and finding ways to solve them.
- Ability
to analyze, interpret and explain employment law.
- Influencing
and negotiating skills to implement personnel policies.
- Curiosity
and a willingness to challenge organizational culture where necessary.
- Creativity,
Innovation and Problem-Solving skills.
Note: Shortlisted Candidates will be invited to a series of
competency-based tests, interviews and assessment centres.
