Technical Sales Manager - West Africa Market (Nigeria)

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A Technical Sales Manager with commercial vehicle industry experience who will develop strategies for Air Braking Systems is needed in Nigeria.

The Technical Sales Manager - West Africa Market (Nigeria) will provide on-site technical support to workshops and fleet partners as per KBSA business needs as well generating a sales pipeline to support the budget and revenue growth.

·        Functional Area: Truck Division

·        Reporting Line: Regional & African Market Sales Manager

·        Location: Nigeria (Remote, with travel), Permanent

Job Description

Field Support:

  • In conjunction with the Africa Market Sales Manager, the Technical Sales Manager - West Africa Market (Nigeria) will provide on-site technical support to workshops and fleets in West Africa / East Africa.
  • Regularly visit and provide support / education to KB appointed Expert Network Workshops, Distributors, and the workshops of KB fleet partners.
  • Provide on-site investigation of repetitive / queried warranty claims and investigate cases of low / underperforming products.
  • Assist KB workshops or fleet partners with their first installations of retro-fit products (e.g. Trailer Electronic Braking Systems & Driver Assistance Systems).
  • Supply frequent feedback of market status and identified opportunities within the designated sales countries (incl AFRICAN countries).
  • Support warranty claim handling from workshops and IAM distributors.
  • Collect and maintain information in reporting system.


Technical training:

  • Provide technical training to customers and other interested parties (theoretical & practical).
  • Training to cover braking, suspension & chassis control systems, providing product & system knowledge and the use of service tools and diagnostic equipment in line with KB EMEA standards.
  • Training provided both onsite and offsite.
  • Learning and understanding of new technology on Commercial Vehicles.
  • In coordination with Account Management provide bespoke technical training for distributors.

Sales:

  • Plans sales volumes and potential of all potential customers in the region assigned.
  • Provides information via CRM for forecasts and planning.
  • Analyses the specific market conditions, and builds a sound market related network of stakeholders.
  • Spots opportunities for local product and service portfolio solutions.
  • Prepares customer contacts.
  • Prepares and negotiates proposals, in cooperation with other involved professionals and management.
  • Coordinates the realisation of assignments, may coordinate and contribute to set up respective product developments, projects or services programs.
  • Act as a point of contact to customers in commercial matters.
  • Reports sales and revenue related key reporting.
  • Contributes to the development of After-Market business in the region.

The Successful Applicant

Required education and professional experience for the role:

  • Degree in Mechanical Engineering preferred.
  • Professional technical and systems experience in a comparable environment, preferably in the Commercial Vehicle Industry within the field of Air Braking Systems.


Competencies required:

  • The Technical Sales Manager - West Africa Market (Nigeria) must be dynamic and self-motivated with good communication and collaboration skills

Years experience:

  • 4+ years

Travel:

  • Extensive travel will be required.

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