Azarai
is a leading mid-range luxury jewelry retailer serving customers across Nigeria
and Ghana.
We
have three physical stores in Nigeria; two in Lagos and one in Abuja.
In
addition, we are the leading online destination for wedding and engagement
rings in the country.
JOB
DESCRIPTION
We
are looking for results-driven Retail Associates to be responsible for the
overall store management at our Ikeja, Lagos store.
The
successful candidates will be able to enhance customer satisfaction, meet sales
and profitability goals and manage the store effectively as per company
policies.
Candidates
will have the most success if they have a background in sales, customer service
or marketing.
We
don't care about degrees or qualifications just a strong work ethic, integrity
and a willingness to learn
DUTIES
AND RESPONSIBILITIES
- Cultivate
excellent product knowledge
- Guide
customers to making purchases and close transactions
- Respond to
customer enquiries and make best effort to resolve complaints
- Maintain
good cleanliness and good decorative order in the physical premises
- Manage stock
levels and ensure availability of inventory in-store
- Make sure
the POS is working
- Ensure
supply of all office consumables
- Ensure
timely opening of the store
- Arrange
store display in an inviting fashion
- Accept
repairs and ensure they are dispatched and returned in a timely fashion
- Enforce
company policies
- Execute
company promotions and offers
Requirements
QUALIFICATIONS
- Excellent
spoken and written English. You will be administered a diction test
- Tech-savvy
and comfortable using computers and software
SKILLS
- Ability to
speak a major Nigerian language is a plus (Igbo, Yoruba, Hausa)
- Ability to
sell a high-end product for a luxury brand
- You need to
be comfortable dealing with well-educated and affluent customers
- Product
knowledge
- Personable
and sunny personality
- Calm
disposition and ability to work under pressure
- Excellent
personal grooming is a MUST
- Excellent
diction and ability to give written instructions and information clearly
and concisely
- Commitment
to customer satisfaction
- Ability to
multi-task
- Good
problem-solving skills
Benefits
TRAINING
Training
is extremely rigorous and covers a curriculum that stretches from elocution and
diction to technical jewelry knowledge to conflict resolution and customer
service training.
We
give you all the tools you need to be successful in the role to ensure
excellent service levels for our customers
WORKING
HOURS
This
is a part-time position requiring you to work between 100-170 hours monthly
(between two days and four days a week).
Hours
are flexible BUT you can be scheduled to work any time during
our working hours of 9am to 6pm Monday to Saturday and 12pm to 6pm on Sundays.
Kindly
note that you may be scheduled to work on Sundays and public holidays depending
on staffing requirements.
REMUNERATION
You
will be paid hourly based on hours worked. The hourly wage is ₦450/hr and will
be paid monthly in arrears.
This
is a performance-based role and we expect our Retail Associates to
be confident of your ability to sell a high-end product to a well-educated
and affluent customer base.
METHOD
OF APPLICATION
Interested and qualified applicants should follow
the link below to submit CV and application letter.
Location: Ikeja, Lagos,
Nigeria
Application
Deadline: Not
Specified
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