Business Manager, Retail Banking (Lagos & Southwest) at First Bank


We are currently recruiting a suitably and qualified Business Manager, Retail Banking (Full-time).


First Bank of Nigeria Limited is a multinational bank and financial services company in Lagos, Nigeria. First Bank is owned by FBN Holdings PLC, which in itself has diversified ownership with over 1.3 million shareholders.


Duties & Responsibilities 

·        Supervise activities of retail marketing staff to ensure timely and efficient service delivery to customers.

·        Promote the sales and service culture through coaching, guidance and staff motivation

·        Ensure achievement of monthly and annual targets

·        Approve expenditure for the branch marketing team within limits

·        Ensure branch operating cost is within approved budget

·        Ensure zero tolerance for inactive/dormant accounts

·        Manage all staff in the team to achieve increased value creation, volume of business and enhanced profitability for the bank

·        Ensure effective risk asset appraisal, disbursement and monitoring

·        Provide timely and accurate reports in prescribed formats and intervals

·        Ensure excellent working relationship with the branch operations staff

·        Perform all other duties as assigned by the Group Head.


Job Requirements


·         Minimum Education: First Degree or its equivalent in any discipline preferably business-related.

·         Higher Degrees (MBA)/Professional Certificate will be an added advantage



Minimum of 5 years relevant experience and at least 2 years in management position with responsibility in Retail & marketing units, relationship management, product management and Marketing and retail sales.



·        Financial advisory

·        Good Knowledge of the business environment

·        Credit/Risk Management

·        Banking structure, policies, and procedures

·        Banking Operations, Products & Services

·        Customer Service

·        Marketing/ Sales 

·        Business/ Product Development

·        Budget Planning & Control  

·        Financial Analysis Business/ Operational Strategy

·        Strategic Business Planning


Note: Only shortlisted applicants will be contacted. 


Method of Application

Interested and qualified applicants should follow the link below to submit CV and application letter.

Location: Lagos & Southwest, Nigeria

Application Deadline:  01/10/2024, 11:11 AM


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