Resolution of Failed Payments for Npower C1and C2 Beneficiaries

Resolution of Failed Payments for Npower C1and C2 Beneficiaries

To avoid your account details being compromised, you can alternatively forward the required information with detailed problem here: [email protected] for possible resolution.

If your payment is still processing, kindly be patient and wait for your payment to drop. Action can only be carried out on failed payment and not payment still on processing.

REQUIREMENTS FOR RESOLUTION OF FAILED PAYMENT

Please note, you need to provide your Npower ID and NIN to enable us resolve and facilitate your failed payment.

The above requirements should be forwarded to the Npower official Facebook page (https://web.facebook.com/npowerng) for capturing and forwarding to the appropriate department, using the comment section of the most recent post. The problem should be well stated with attachment of the required information.

 

Just to reiterate, all payment related issues are currently being worked on! Kindly drop a comment here with your location and bank name if you have received.

All complaints should be channeled to Npower Contact Center:

For Complaints: [email protected]

For Inquiries: [email protected]

WhatsApp: 07030859183