Resolution of Failed
Payments for Npower C1and C2 Beneficiaries
To avoid your account
details being compromised, you can alternatively forward the required information
with detailed problem here: [email protected]
for possible resolution.
If your payment is
still processing, kindly be patient and wait for your payment to drop. Action
can only be carried out on failed payment and not payment still on processing.
REQUIREMENTS FOR RESOLUTION OF FAILED PAYMENT
Please note, you need
to provide your Npower ID and NIN to enable us resolve and facilitate your
failed payment.
The above requirements
should be forwarded to the Npower official Facebook page (https://web.facebook.com/npowerng)
for capturing and forwarding to the appropriate department, using the comment
section of the most recent post. The problem should be well stated with
attachment of the required information.
Just to reiterate, all
payment related issues are currently being worked on! Kindly drop a comment
here with your location and bank name if you have received.
All complaints should
be channeled to Npower Contact Center:
For Complaints: [email protected]
For Inquiries: [email protected]
WhatsApp: 07030859183
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