Product Manager, Consumer Loans Job at UBA November 25th, 2022

United Bank for Africa (UBA) is currently seeking applications from qualified applicants to fill the vacant position of Product Manager, Consumer Loans, interested and qualified applicants can apply via the details below.

Product Manager, Consumer Loans Job at UBA November 25th, 2022

About UBA

At UBA, we strongly believe that our people are critical to our success in building a sustainable and dominant business in the countries we operate in, across Africa and beyond. We go to great lengths to source, attract, recruit, develop and retain the best talent, wherever they may be in the world. To this end, we are always striving to:

– Provide a non-threatening environment that encourages and rewards role-model performance.

– Help our workforce maintain a healthy balance between work and their personal lives amongst others.

Job Title: Product Manager, Consumer Loans Job at UBA November 25th, 2022

Job Objective(s)

The Product Manager has full profit & loss accountability for the product and is responsible for comprehensive, end-to-end management of the product portfolio including ideation, product design, product development, product marketing (in conjunction with Product Marketing), business development, product pricing, profitability analysis, process and counterparty management, etc.

The Product Manager works with multiple stakeholders across the bank and takes full ownership for the product budget, management and product delivery throughout the product lifecycle.

 

Responsibilities also include the establishment of key relationships targeted at customer acquisition, retention and value-adding customer experience; client engagements; establishment and implementation of customer engagement plan.

Duties & Responsibilities

  • Utilizes market research to identify customer needs/trends and opportunities for new product innovation and product enhancements.
  • Conducts regular product & market research to determine personal loan sales / market penetration potential across regions. Thereafter, H/she develops sales & marketing strategies to leverage opportunities & improve performance.
  • Regularly reviews customer feedback, market & consumer trends to uncover new product opportunities across different category and regions, disseminates identified insights in a timely manner for execution.
  • Identifies new market opportunities, and facilitate collaboration with Regional Managers, Branch Managers & Retail Analysts appropriately to ensure these are fully leveraged to grow sales and volume.
  • Reviews and analyses existing product portfolio to identify new cross sell opportunities.
  • Assesses market competition by comparing the unsecured lending proposition to competitors' products across offerings, process, customer experience and portfolio quality.
  • Carry out competitive analysis benchmarking against Banks and FinTech’s

Knowledge & Skills Required

  • Utilizes market research to identify customer needs/trends and opportunities for new product innovation and product enhancements.
  • Conducts regular product & market research to determine personal loan sales/market penetration potential across regions. Thereafter, H/she develops sales & marketing strategies to leverage opportunities & improve performance.
  • Regularly reviews customer feedback, and market & consumer trends to uncover new product opportunities across different categories and regions, and disseminates identified insights in a timely manner for execution.
  •  Identifies new market opportunities, and facilitates collaboration with Regional Managers, Branch Managers & Retail Analysts appropriately to ensure these are fully leveraged to grow sales and volume.
  • Reviews and analyses existing product portfolios to identify new cross-sell opportunities.
  • Assesses market competition by comparing the unsecured lending proposition to competitors' products across offerings, processes, customer experience, and portfolio quality.
  • Carry out competitive analysis benchmarking against Banks and FinTech's.
  • Develops product sales and marketing strategy (in conjunction with product marketing) to ensure the achievement of product sales and volume budget across all regions.
  • Implements Bank-wide go-to-market strategy for new personal loan initiatives, working with all relevant departments/stakeholders to drive execution.
  • Prepares unsecured lending budget and business plans including target sales, volume, marketing strategy, consumer segmentation, product positioning, objectives, and lifecycle recommendations to achieve overall business goals.
  • Develops and monitors specific sales & marketing campaigns (working with product marketing unit and other relevant teams) to leverage market opportunities that generate new sales/volumes and increase market share.
  • Accountable for all product metrics as stated within the product policy where applicable (e.g. risk limits, delinquency, compliance requirements, etc.).
  • Monitors sales impact & profitability of marketing expenditures – both on BAU and special campaigns.
  • Enable technological implementation of loan origination and management systems including defining the scope and overseeing the deployment.
  • Timely & regular communication on product performance.
  • Timely & regular communication on product/market changes.
  • Relevant products, market insights & identified opportunities are presented.
  • Successful execution and monitoring of product marketing campaigns.
  • Conducts Branch/regional webinars, meetings, visits, and joint customer calls to obtain market feedback and understand peculiarities of the local operating environment.
  • Routinely attends Regional/Directorate planning/business review meetings.
  • Analyses escalated regional sales challenges, proffers alternative solutions, and implements recommendations that ensure the achievement of product performance targets.
  • Work closely with Risk Management and Compliance unit to monitor and ensure product offerings are in compliance with the bank’s policies and regulatory requirements.
  • Work with the credit team to design underwriting policy Ensures delinquency management on the unsecured lending loan portfolio in liaison with retail risk management (where applicable).
  • Work closely with Risk Management and Compliance unit to monitor and ensure product offerings are in compliance with the bank’s policies and regulatory requirements.
  • Work with the credit team to design an underwriting policy
  • Ensures delinquency management on the unsecured lending loan portfolio in liaison with retail risk management (where applicable).
  • First degree in any related field.
  • Masters and/or other professional qualification will be an added advantage.

Minimum Educational Qualification: Others

 

Minimum years of work experience required: 7 years

 

How to Apply

Location: Nigeria.

Application Deadline: Ends Friday, November 25th, 2022

Interested and qualified applicants can apply via the details below:

CLICK HERE TO APPLY ONLINE

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