NPower Update Today: Instructions for NPower Batch C Stream 2

NPower Update Today: Instructions for NPower Batch C Stream 2

All N-POWER Batch C (stream II) are expected to update their profile with relevant information on their dashboard/ self-service portal.

NPower Deployment

For deployment, kindly follow the instructions below.

  1. Login to your self-service portal, click the ‘deployment tab’ to view posting details.
  2. Download and print your deployment letter.
  3. Proceed to your deployed PPA with your PPA letter for approval or rejection.
  4. Take approved PPA letter to Focal persons for approval.
  5. Take rejected PPA letter to Focal persons for redeployment.
  6. Upload the signed PPA letter to the portal if accepted or rejected by the Centre head and Focal Person.
  7. Apply for redeployment if needed.

The process for Interstate redeployment goes like this;

o    Beneficiaries are to write a mail to the NPower situation room using the address [email protected] or [email protected] (based on both health and marital reasons only)

o    Mail is reviewed and focal persons and program managers are contacted on these changes, so they’re aware.

o    Focal persons and desk officers are also notified to effect deployment after previous deployment has been revoked from the backend

The Inter-LGA redeployment process goes like this;

o    Beneficiaries are to first contact the NPower call center for change of LGA of residence.

o    When this change is effected successfully, they can now proceed to their SSP portal for redeployment.

For inter state redeployment, send an email to

  1. For help:

o    Dedicated support center: 092203102018888148

o    Email: [email protected]

o    Live chat:

o    USSD: *45665#

After successful deployment, please check the ‘deployment tab’ on your self-service portal to confirm if the deployment was captured.

NPower Biometrics Enrolment

For biometrics enrolment, kindly follow the instructions below;

  1. Login to your dashboard and click the "verification" tab
  2. Click the “capture your fingerprint” button to download and install the enrolment application
  3. After installation, provide the required credentials and click "Proceed".
  4. Make sure the fingerprint biometric device is connected, then click on "Begin Enrolment" to launch the enrolment process.
  5. Click on the finger to begin the enrolment process
  6. Applicants are to enroll their Right thumb, Right index, Left thumb and Left index fingers only for successful enrolment
  7. After successful enrollment, click on “Submit” to save the biometric enrollment

After successful enrolment, please check the "verification" tab of your self service portal to confirm if the capture was successful.

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